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Paul orlando   headshot2

Unintended Consequences from the World of Tech

Paul Orlando
Incubator Director & Adjunct Professor at USC

Paul Orlando has led startup accelerators on three continents. He is Adjunct Professor of Entrepreneurship at the University of Southern California and runs the USC Marshall/Greif Incubator, for businesses founded by USC students, alumni and faculty. At USC he also teaches in the entrepreneurship department. Paul co-founded AcceleratorHK (Hong Kong’s first startup accelerator) and was program director at the Laudato Si Challenge in Rome and the Vatican. Paul’s work has been featured in media including Forbes, Fast Company and TechCrunch. He advises Fortune 500 firms and funded startups on internal product innovation, rapid experimentation and growth. He has degrees from Cornell and Columbia and was a winner at the TechCrunch Disrupt Hackathon.

Course Description:

When we think of startups and tech, we think of progress. The reality is often more complex. By changing existing systems quickly, at scale, and without regard to other effects, we expose ourselves and others to unintended consequences (good and bad). This talk is dedicated to related examples, the understanding of unintended consequences, and the development of frameworks to evaluate related decisions.

Attendees will leave this session with a better understanding of how to:


  • Identify where unintended consequences come from and how to avoid these effects

  • Avoid well-intentioned but badly constructed incentive plans

  • Interpret the role systems complexity plays in the world