Clarabridge empowers companies to intelligently analyze feedback and respond with empathy to customer needs. 98% of our customers see their customer satisfaction scores go up every year.
Company Overview

Clarabridge believes in a world where companies engage in open dialogue with customers to deeply understand needs, wants, and desires. These companies, like human beings, are responsive and accommodating to the wishes of those they care about. Through a combination of proven data analytics techniques and Natural Language Processing, Clarabridge’s CX Intelligence platform allows companies to understand customer sentiment, create insights from large volumes of data, and respond with empathy to customer needs.

With over 300 employees and offices in Reston, London, San Francisco, Barcelona, Ghent, and Singapore, Clarabridge is an internationally recognized leader in the CEM industry. Our culture is people-focused, mission-driven, and customer-obsessed.